Reduce your downtime by avoiding serious problems
and by maintaining the health of the servers, networks and other
office computer equipment with our comprehensive hardware &
software maintenance services.
Maintenance Scope
Fast
Response
Every service call will
be attended to immediately within the shortest possible given
response time. In the event that a problem cannot be resolved
immediately, we will provide alternative solutions and advice
to work around the problem.
Troubleshooting
Our support engineers and
help desk will resolve all technical issues and software configuration
problems which is covered under the maintenance agreement.
Setup
& Maintenance
Our engineers will install,
configure, upgrade, troubleshoot and implement your new applications
and software. Additional services includes data migration, office
re-location.
Asset
Management
We will provide a complete
documentation of your company's IT infrastructure. This will
include detailed information on IT resources and configurations
of your servers, workstations, network and other office IT equipment.
Preventive
Measures
On-site preventive services
is to scrutinize the network to identify and determine possible
problems and also to provide advice on upgrades and services.
Anti-virus
issues
This anti-virus rollout
plan consists of inoculating your whole IT system, followed
by prevention with monthly updates of your anti-virus software.
This plan will help to prevent and protect your whole IT system
with the latest possible anti-virus technology available.
Data
& Network Integrity
This service provides information
on possible security breaches, how to prevent such security
breaches, unauthorized accesses, advice on security usage etc.