• Maintenance

 
     
     
 

61 Kaki Bukit Avenue 1
#02-13 Shun Li Ind Park
Singapore 417943

Head Office #02-13
Sales Offices
#01-01/02

T (65) 6841 6868
F (65) 6841 8228
E info@jktech.com.sg

 

:  M A I N T E N A N C E

 

Reduce your downtime by avoiding serious problems and by maintaining the health of the servers, networks and other office computer equipment with our comprehensive hardware & software maintenance services.

Maintenance Scope

Fast Response
Every service call will be attended to immediately within the shortest possible given response time. In the event that a problem cannot be resolved immediately, we will provide alternative solutions and advice to work around the problem.
Troubleshooting
Our support engineers and help desk will resolve all technical issues and software configuration problems which is covered under the maintenance agreement.
Setup & Maintenance
Our engineers will install, configure, upgrade, troubleshoot and implement your new applications and software. Additional services includes data migration, office re-location.
Asset Management
We will provide a complete documentation of your company's IT infrastructure. This will include detailed information on IT resources and configurations of your servers, workstations, network and other office IT equipment.
Preventive Measures
On-site preventive services is to scrutinize the network to identify and determine possible problems and also to provide advice on upgrades and services.
Anti-virus issues
This anti-virus rollout plan consists of inoculating your whole IT system, followed by prevention with monthly updates of your anti-virus software. This plan will help to prevent and protect your whole IT system with the latest possible anti-virus technology available.
Data & Network Integrity
This service provides information on possible security breaches, how to prevent such security breaches, unauthorized accesses, advice on security usage etc.
 
     
   
   
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